SHIPPING INFORMATION

We proudly ship worldwide!

We're proud to offer Worldwide FREE Shipping on ALL Orders!
or choose Faster Shipping | (Fedex)
Please note that 👇👇
Due to the impact of the epidemic, we may delay send out after 4-6 days.

 

 Note 

COVID-19 Important updates:

 JUNLAN is fully operational during these challenging times. A few notes:


-Due to carrier limitations placed on incoming inventory and other factors caused by COVID-19 affecting our supply chain some customers may experience delays to estimated shipping times.
 
-Most delays take between 20-25 days and in rare cases more. We do our very best to process and ship orders asap but we're forced to deal with changing factors outside of our control.

-USPS tracking information availability might also be delayed a few days in some cases.

-We're donating a portion of monthly sales to WHO, Health Workers and others in need.

-Please feel free to reach out to our customer service with any question or concern. We thank you for your patience. (email: service@junlan.us)

Stay safe&health!


       

 

Which carriers ?

Currently, our carriers are UPS, USPS, FedEx, DHL, Royal Mail, SFC, etc.,

*Please note that carriers are selected based upon the delivery address and inventory.

 

Estimated standard shipping times by country:

Country  Estimated time
United States 15-20working days
United States Minor Outlying Islands 20-30 working days
United Kingdom 15-20 working days
France 15-20 working days 
Germany  15-20 working days 
Italy 15-20 working days 
Spain 15-20 working days
Australia  15-20 working days
Canada 15-20 working days 
Rest Of World please contact us

 **Ps: the actually delivery date depend on the courier efficiency and the actual situation.

Processing Time:

Standard processing time is between 1-2 business days, Monday through Friday 9am to 6pm Eastern Standard Time. We do not process on the weekends or holidays.

Processing times are NOT included in the delivery time. Please plan accordingly.

Please Noticed:

1.Processing & shipping times may be extended during sales & holidays.

2.Discounts cannot be applied or changed after you've made your purchase.

3.Multiple discounts cannot be applied to orders.

 Tracking Order: 

After the order be shipped, the tracking information will send to your email within 24 hours.

Track your order here  👈👈

 

Lost/Stolen Package: 

We are not responsible for orders once they have left our warehouse.

If the order does not reach its destination or be late, customers are responsible to contact the carrier and filing a claim.

 

Hasn't Arrived: 

If you haven't received your orders within 40 business days, be free to contact us.

P.S. *Local holidays in origin countries that may cause a delay in shipping are not considered as business days.

If you are on this page, we assume something with your order went wrong. When in doubt, contact our friendly customer care reps at Service@junlan.us

 

 

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