Please Note :
It is normal that the new product have some smell, you can just leave it in a ventilated place for 2-3 days.
JUNLAN is fully operational during these challenging times. A few notes:
-Due to carrier limitations placed on incoming inventory and other factors caused by COVID-19 affecting our supply chain some customers may experience delays to estimated shipping times. -Most delays take between 15-20 days and in rare cases more. We do our very best to process and ship orders asap but we're forced to deal with changing factors outside of our control.-USPS tracking information availability might also be delayed a few days in some cases.-We're donating a portion of monthly sales to WHO, Health Workers and others in need.-Please feel free to reach out to our customer service with any question or concern. We thank you for your patience. (email: firstname.lastname@example.org)Stay safe&health!
Currently, our carriers are UPS, USPS, FedEx, DHL, Royal Mail, SFC, etc.,
*Please note that carriers are selected based upon the delivery address and inventory.
**Ps: the actually delivery date depend on the courier efficiency and the actual situation.
Standard processing time is between 1-2 business days, Monday through Friday 9am to 6pm Eastern Standard Time. We do not process on the weekends or holidays.
Processing times are NOT included in the delivery time. Please plan accordingly.
1.Processing & shipping times may be extended during sales & holidays.
2.Discounts cannot be applied or changed after you've made your purchase.
3.Multiple discounts cannot be applied to orders.
After the order be shipped, the tracking information will send to your email within 24 hours.
Track your order here 👈👈
We are not responsible for orders once they have left our warehouse.
If the order does not reach its destination or be late, customers are responsible to contact the carrier and filing a claim.
If you haven't received your orders within 40 business days, be free to contact us.
P.S. *Local holidays in origin countries that may cause a delay in shipping are not considered as business days.
If you are on this page, we assume something with your order went wrong. When in doubt, contact our friendly customer care reps at Service@junlan.us
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